Fairness & RNG Testing Methods

Heatz is operated by Stake Seven Limited B.V and is committed to high standards of customer service and to fair and open conduct in its gambling operations.

All online products provided by Heatz are supplied by licensed companies with approved status from Curaçao eGaming. The outcome of the game’s products, which the Heatz makes available to its customers, is determined by a certified and audited random number generator, which operates at a high level of encryption and randomness to ensure fairness without exception and no human interference (“RNG”).

Our RNG is administered by external third-party suppliers and has gone through and passed external compliance testing. This ensures that the games, once integrated into our website, perform as expected in terms of user experience.

The Return to Player (RTP) value is a theoretical calculation of the average / expected percentage return of the total money bet over a large number of game plays (e.g. hundreds of million games). While you can win a big amount or lose your bet in any single game play, the average return of a specific game played over a long period of time will approach the Theoretical RTP value.

This theoretical value is calculated either via analytical methods (which often is possible for non-strategy dependent games such as slots), or via computer simulations of those more complex or strategy dependent games (e.g., blackjack, poker etc.). If you require more information, please contact our Customer Services on support@heatz.com.

By playing games on our website, you acknowledge and agree that our RNG will determine the outcome of the games you play and that you will accept the outcomes of all such games. In the event of a discrepancy between the result that appears on your device’s display and the game server, the result that appears on the game server will prevail. You further acknowledge and agree that our records will be conclusive in relation to any dispute arising out of your gaming activity on our website.