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Anti-Money Laundering & Anti-Fraud Policy

Heatz has a strict anti-money laundering and anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions including, but not limited to:

  • Participating in any type of collusion with other players.

  • Development of strategies aimed at gaining of unfair winning.

  • Fraudulent actions against other online casinos or payment providers.

  • Chargeback transactions with a credit card or denial of some payments made.

  • Creating two or more accounts.

  • Low risk roulette play where the player betting equal stakes for both black/red or even/odd covering 25 or more out of 37 numbers on the table. (Placing bets on black/red only covers 36 of 37 possible numbers).

  • Other types of cheating

  • Or becomes bankrupt in the country of their residence, Heatz reserves the right to terminate such Player Account and suspend and/or cancel all payouts to the player. This decision is at the sole discretion of Heatz and the player will not be notified or informed about the reasons of such actions. Heatz also reserves the right and may be obliged to inform applicable regulatory bodies of the fraudulent actions performed by the player.

  • In the event of chargeback at the account, Heatz reserves the right to;

    • Charge the player a sum equivalent to the players available balance funds to compensate damages and expenses suffered by an incurred as a result of chargeback.

    • Claim further damages and financial losses from the player by contacting them via one of the methods provided during the registration process (i.e., phone, e-mail, etc.);

    • Close player’s personal account and/or discard all and any winnings gained because of such act or attempt to act.

  • Heatz has zero tolerance to advantage play. Any player who will try to gain advantage of welcome offers or other promotions agrees that Heatz reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:

    • Use of stolen cards.

    • Creating more than one account to get advantage from offers and promotions.

    • Providing incorrect registration data.

    • Providing of forged documents.

    • Any other actions which may damage Heatz.